All packages are sent out from Boise Idaho.

We use UPS 2-4 day ground shipping when you qualify for free shipping.

You will be able to upgrade your shipping time at check out if you need your goods sooner.

For more information check out our Shipping Policy Page

We are currently working on making our goods available internationally at a reasonable price. Currently all of our operations are located in the U.S. and so shipping cost is on the high side. We do have the option to ship to international customers in our check-out for those who don't mind the fees.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

For more information please visit ourReturn Policypage.

If for any reason you change your mind and either want to add more product to your order or cancel it, please let us know ASAP.

We try to ship goods the same day as the order is placed so we want to make sure we catch orders before they leave the facility.

To contact us you can either shoot us an email: info@monarcbrand.com or hit the chat button on our website.

The Settra Series is backed by a lifetime warranty which means that if any of the products fail to perform, you can send them back to us and we will either repair or replace with a new item.

Exclusions for lifetime guarantee: The guarantee does not cover products that have been neglected, damaged by willful or accidental destruction, or used for unintended purposes. We will however always take back the bags and recycle them in any condition (within reason).

We believe in a circular life cycle for our bags, so to ensure that no bags end up in the trash, once you are done with the bag, you can send it back to us and we will recycle it! In return we will reward you with some sweet discounts on new gear!For more info, visit oursustainability page.

We recommend to only spot clean all of our products with a warm damp cloth and let air dry.

Please do not machine wash.

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We do not allow coupon stacking or additional discounts during sale periods.

Simply put, plastic negative means for every bottle we us to make our bags, two more bottles, or the equivalent LB of trash is removed from the environment.

Through our partnership with rePurpose Global, a percentage of each sale will sponsor global clean up efforts.

If you want to learn more either visit our sustainability page or check our the rePurpose Global website.